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@andypiper (or anybody else ...)

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mastoadmin
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  • thenexusofprivacy@infosec.exchangeT This user is from outside of this forum
    thenexusofprivacy@infosec.exchangeT This user is from outside of this forum
    thenexusofprivacy@infosec.exchange
    wrote last edited by
    #1

    @andypiper (or anybody else ...)

    Somebody working with a non-profit that is considering starting up a Mastodon instance to use as part of an activism campaign asked me for a rough estimate of how time consuming it is to administer a mastodon instance. Good question! Is there a good wrteeup of this I can point them to?

    #MastoAdmin

    everydaymoggie@sfba.socialE risottobias@toot.risottobias.orgR connyduck@chaos.socialC mastodonmigration@mastodon.onlineM wizard@zeal.centerW 6 Replies Last reply
    0
    • thenexusofprivacy@infosec.exchangeT thenexusofprivacy@infosec.exchange

      @andypiper (or anybody else ...)

      Somebody working with a non-profit that is considering starting up a Mastodon instance to use as part of an activism campaign asked me for a rough estimate of how time consuming it is to administer a mastodon instance. Good question! Is there a good wrteeup of this I can point them to?

      #MastoAdmin

      everydaymoggie@sfba.socialE This user is from outside of this forum
      everydaymoggie@sfba.socialE This user is from outside of this forum
      everydaymoggie@sfba.social
      wrote last edited by
      #2

      I'd say that depends partly on how many users you have, and on your base level of technical expertise.

      @thenexusofprivacy @andypiper

      thenexusofprivacy@infosec.exchangeT 1 Reply Last reply
      0
      • thenexusofprivacy@infosec.exchangeT thenexusofprivacy@infosec.exchange

        @andypiper (or anybody else ...)

        Somebody working with a non-profit that is considering starting up a Mastodon instance to use as part of an activism campaign asked me for a rough estimate of how time consuming it is to administer a mastodon instance. Good question! Is there a good wrteeup of this I can point them to?

        #MastoAdmin

        risottobias@toot.risottobias.orgR This user is from outside of this forum
        risottobias@toot.risottobias.orgR This user is from outside of this forum
        risottobias@toot.risottobias.org
        wrote last edited by
        #3

        @thenexusofprivacy @andypiper @mods / @hachyderm might have some figures?

        thenexusofprivacy@infosec.exchangeT 1 Reply Last reply
        0
        • thenexusofprivacy@infosec.exchangeT thenexusofprivacy@infosec.exchange

          @andypiper (or anybody else ...)

          Somebody working with a non-profit that is considering starting up a Mastodon instance to use as part of an activism campaign asked me for a rough estimate of how time consuming it is to administer a mastodon instance. Good question! Is there a good wrteeup of this I can point them to?

          #MastoAdmin

          connyduck@chaos.socialC This user is from outside of this forum
          connyduck@chaos.socialC This user is from outside of this forum
          connyduck@chaos.social
          wrote last edited by
          #4

          @thenexusofprivacy @andypiper here are some behind-the-scenes infos from chaos.social https://meta.chaos.social/

          thenexusofprivacy@infosec.exchangeT 1 Reply Last reply
          0
          • everydaymoggie@sfba.socialE everydaymoggie@sfba.social

            I'd say that depends partly on how many users you have, and on your base level of technical expertise.

            @thenexusofprivacy @andypiper

            thenexusofprivacy@infosec.exchangeT This user is from outside of this forum
            thenexusofprivacy@infosec.exchangeT This user is from outside of this forum
            thenexusofprivacy@infosec.exchange
            wrote last edited by
            #5

            Agreed. My initial response was that if they don't have an experienced sysadmin they'll almost certainly want to use a hosting service. On the number of users, they realize that a smaller instance is easier, but aren't sure at what point it starts to get significantly more difficult and how much more difficult it gets.

            @EverydayMoggie @andypiper

            everydaymoggie@sfba.socialE 1 Reply Last reply
            0
            • connyduck@chaos.socialC connyduck@chaos.social

              @thenexusofprivacy @andypiper here are some behind-the-scenes infos from chaos.social https://meta.chaos.social/

              thenexusofprivacy@infosec.exchangeT This user is from outside of this forum
              thenexusofprivacy@infosec.exchangeT This user is from outside of this forum
              thenexusofprivacy@infosec.exchange
              wrote last edited by
              #6

              Thanks very much @ConnyDuck, great info!

              @andypiper

              1 Reply Last reply
              0
              • risottobias@toot.risottobias.orgR risottobias@toot.risottobias.org

                @thenexusofprivacy @andypiper @mods / @hachyderm might have some figures?

                thenexusofprivacy@infosec.exchangeT This user is from outside of this forum
                thenexusofprivacy@infosec.exchangeT This user is from outside of this forum
                thenexusofprivacy@infosec.exchange
                wrote last edited by
                #7

                @risottobias good suggestions, thanks!

                1 Reply Last reply
                0
                • thenexusofprivacy@infosec.exchangeT thenexusofprivacy@infosec.exchange

                  Agreed. My initial response was that if they don't have an experienced sysadmin they'll almost certainly want to use a hosting service. On the number of users, they realize that a smaller instance is easier, but aren't sure at what point it starts to get significantly more difficult and how much more difficult it gets.

                  @EverydayMoggie @andypiper

                  everydaymoggie@sfba.socialE This user is from outside of this forum
                  everydaymoggie@sfba.socialE This user is from outside of this forum
                  everydaymoggie@sfba.social
                  wrote last edited by
                  #8

                  I don't do the tech side, but we'd be suffering if we didn't have a team with the relevant expertise.

                  My only experience with the moderation side is on an instance with several thousand active users, so it's hard for me to say much about scaling. I would recommend having a moderation team if your instance is anything close to that size, though. It doesn't require that much in terms of hours, but it does need a commitment to have someone checking your reports and signups at least a few times every day, and keeping an eye on the local feed periodically.

                  @thenexusofprivacy @andypiper

                  thenexusofprivacy@infosec.exchangeT 1 Reply Last reply
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                  • everydaymoggie@sfba.socialE everydaymoggie@sfba.social

                    I don't do the tech side, but we'd be suffering if we didn't have a team with the relevant expertise.

                    My only experience with the moderation side is on an instance with several thousand active users, so it's hard for me to say much about scaling. I would recommend having a moderation team if your instance is anything close to that size, though. It doesn't require that much in terms of hours, but it does need a commitment to have someone checking your reports and signups at least a few times every day, and keeping an eye on the local feed periodically.

                    @thenexusofprivacy @andypiper

                    thenexusofprivacy@infosec.exchangeT This user is from outside of this forum
                    thenexusofprivacy@infosec.exchangeT This user is from outside of this forum
                    thenexusofprivacy@infosec.exchange
                    wrote last edited by
                    #9

                    Thanks again. Yeah, completely agree about the importance of getting a team in place on moderation side, and great description of what to think about up front. And these are great suggestions even for a much smaller instance. If I do a post about this, is it okay if I quote you?

                    @EverydayMoggie

                    1 Reply Last reply
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                    • thenexusofprivacy@infosec.exchangeT thenexusofprivacy@infosec.exchange

                      @andypiper (or anybody else ...)

                      Somebody working with a non-profit that is considering starting up a Mastodon instance to use as part of an activism campaign asked me for a rough estimate of how time consuming it is to administer a mastodon instance. Good question! Is there a good wrteeup of this I can point them to?

                      #MastoAdmin

                      mastodonmigration@mastodon.onlineM This user is from outside of this forum
                      mastodonmigration@mastodon.onlineM This user is from outside of this forum
                      mastodonmigration@mastodon.online
                      wrote last edited by
                      #10

                      @thenexusofprivacy @andypiper

                      Here is the guide from @FediTips. it is very good and clear and has some discussion of moderation requirements.

                      Link Preview Image
                      How to create your own Mastodon server in 10 steps – Grow Your Own Services

                      favicon

                      (growyourown.services)

                      thenexusofprivacy@infosec.exchangeT 1 Reply Last reply
                      0
                      • thenexusofprivacy@infosec.exchangeT thenexusofprivacy@infosec.exchange

                        @andypiper (or anybody else ...)

                        Somebody working with a non-profit that is considering starting up a Mastodon instance to use as part of an activism campaign asked me for a rough estimate of how time consuming it is to administer a mastodon instance. Good question! Is there a good wrteeup of this I can point them to?

                        #MastoAdmin

                        wizard@zeal.centerW This user is from outside of this forum
                        wizard@zeal.centerW This user is from outside of this forum
                        wizard@zeal.center
                        wrote last edited by
                        #11

                        @thenexusofprivacy I think the biggest factor is whether you have open signups or not.

                        My small instance has closed signups and it takes less than 1 hour a week in maintenance.

                        thenexusofprivacy@infosec.exchangeT 1 Reply Last reply
                        0
                        • thenexusofprivacy@infosec.exchangeT thenexusofprivacy@infosec.exchange

                          @andypiper (or anybody else ...)

                          Somebody working with a non-profit that is considering starting up a Mastodon instance to use as part of an activism campaign asked me for a rough estimate of how time consuming it is to administer a mastodon instance. Good question! Is there a good wrteeup of this I can point them to?

                          #MastoAdmin

                          feditips@social.growyourown.servicesF This user is from outside of this forum
                          feditips@social.growyourown.servicesF This user is from outside of this forum
                          feditips@social.growyourown.services
                          wrote last edited by
                          #12

                          @thenexusofprivacy

                          If you use a managed hosting service, the hosting company will do all the techy stuff for you behind the scenes. Typical prices on managed hosting are 5-10 euros per month for a small instance including all the actual hosting costs too.

                          Running a private instance (i.e. not open for signups) is very easy because you don't have to moderate anything.

                          Running a public instance (where strangers can sign up) is a much bigger commitment because you have to moderate content.

                          thenexusofprivacy@infosec.exchangeT 1 Reply Last reply
                          0
                          • feditips@social.growyourown.servicesF feditips@social.growyourown.services

                            @thenexusofprivacy

                            If you use a managed hosting service, the hosting company will do all the techy stuff for you behind the scenes. Typical prices on managed hosting are 5-10 euros per month for a small instance including all the actual hosting costs too.

                            Running a private instance (i.e. not open for signups) is very easy because you don't have to moderate anything.

                            Running a public instance (where strangers can sign up) is a much bigger commitment because you have to moderate content.

                            thenexusofprivacy@infosec.exchangeT This user is from outside of this forum
                            thenexusofprivacy@infosec.exchangeT This user is from outside of this forum
                            thenexusofprivacy@infosec.exchange
                            wrote last edited by
                            #13

                            thanks. Good point on not having open registration, I don't think they were planning on doing that but I'll stress the importance!

                            My initial response was that if they don't have an experienced sysadmin they'll almost certainly want to use a hosting service. That said I'm not sure about the costs of going that route if their posts get wide visibility -- I remember Marco Rogers needing a $39/month plan for a single-user instance -- but it still might be worth doing.

                            @FediTips

                            feditips@social.growyourown.servicesF 1 Reply Last reply
                            0
                            • wizard@zeal.centerW wizard@zeal.center

                              @thenexusofprivacy I think the biggest factor is whether you have open signups or not.

                              My small instance has closed signups and it takes less than 1 hour a week in maintenance.

                              thenexusofprivacy@infosec.exchangeT This user is from outside of this forum
                              thenexusofprivacy@infosec.exchangeT This user is from outside of this forum
                              thenexusofprivacy@infosec.exchange
                              wrote last edited by
                              #14

                              @wizard thanks, very good point. I don't think they're planning on having open registrations but I"ll stress the importance of that!

                              1 Reply Last reply
                              0
                              • mastodonmigration@mastodon.onlineM mastodonmigration@mastodon.online

                                @thenexusofprivacy @andypiper

                                Here is the guide from @FediTips. it is very good and clear and has some discussion of moderation requirements.

                                Link Preview Image
                                How to create your own Mastodon server in 10 steps – Grow Your Own Services

                                favicon

                                (growyourown.services)

                                thenexusofprivacy@infosec.exchangeT This user is from outside of this forum
                                thenexusofprivacy@infosec.exchangeT This user is from outside of this forum
                                thenexusofprivacy@infosec.exchange
                                wrote last edited by
                                #15

                                Thanks!

                                @mastodonmigration

                                1 Reply Last reply
                                0
                                • thenexusofprivacy@infosec.exchangeT thenexusofprivacy@infosec.exchange

                                  thanks. Good point on not having open registration, I don't think they were planning on doing that but I'll stress the importance!

                                  My initial response was that if they don't have an experienced sysadmin they'll almost certainly want to use a hosting service. That said I'm not sure about the costs of going that route if their posts get wide visibility -- I remember Marco Rogers needing a $39/month plan for a single-user instance -- but it still might be worth doing.

                                  @FediTips

                                  feditips@social.growyourown.servicesF This user is from outside of this forum
                                  feditips@social.growyourown.servicesF This user is from outside of this forum
                                  feditips@social.growyourown.services
                                  wrote last edited by
                                  #16

                                  @thenexusofprivacy

                                  I don't think you need to pay that much for a single user instance on managed hosting unless you have hundreds of thousands of followers.

                                  I'm not sure exactly what Rogers was doing but it's rare you would need that on here, at least not when you're starting out.

                                  Going by mastohost's estimates that kind of price would be the equivalent of 500 active users: https://masto.host/pricing

                                  julian@community.nodebb.orgJ 1 Reply Last reply
                                  0
                                  • feditips@social.growyourown.servicesF feditips@social.growyourown.services

                                    @thenexusofprivacy

                                    I don't think you need to pay that much for a single user instance on managed hosting unless you have hundreds of thousands of followers.

                                    I'm not sure exactly what Rogers was doing but it's rare you would need that on here, at least not when you're starting out.

                                    Going by mastohost's estimates that kind of price would be the equivalent of 500 active users: https://masto.host/pricing

                                    julian@community.nodebb.orgJ This user is from outside of this forum
                                    julian@community.nodebb.orgJ This user is from outside of this forum
                                    julian@community.nodebb.org
                                    wrote last edited by
                                    #17

                                    feditips@social.growyourown.services thenexusofprivacy@infosec.exchange I think their estimates are on the conservative side.

                                    It's true that a single user instance can be hosted cheaply but regular things you do to fix federation issues will drive up costs.

                                    For example, when I hosted with them I used a relay so that my content reach would expand. That drove up my disk usage costs to the tune of $20+ a month.

                                    1 Reply Last reply
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